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Refund Policy

Last updated: May 5, 2025

1. Free Plan

Vewy's free plan requires no payment, so there is nothing to refund for this plan.

2. Monthly Premium Subscription

If you have subscribed to a monthly plan and wish to cancel, you may do so at any time from your profile. Your premium access will remain active until the end of the already-paid period. We do not issue refunds for remaining days in a current billing period.

3. Lifetime Subscription

Lifetime subscription purchases are final and non-refundable, except in the cases described in Section 5 (Exceptions).

4. Risk-Free Trial

If you have just subscribed to a premium plan (monthly or lifetime) and are not satisfied, contact us within 7 days of your purchase at contact@vewy.app. We will review your request and, depending on the circumstances, may issue a full refund.

5. Exceptions

A refund may be granted in the following situations:

  • Accidental duplicate payment
  • Major technical issue preventing us from providing the service for a significant period
  • Request within 7 days of first purchase (see Section 4)

6. Refund Process

To request a refund, send an email to contact@vewy.app with your account email address and the reason for your request. We will respond within 5 business days.

7. Changes

We reserve the right to modify this policy at any time. Changes apply to purchases made after the modification date.