Refund Policy
Last updated: May 5, 2025
1. Free Plan
Vewy's free plan requires no payment, so there is nothing to refund for this plan.
2. Monthly Premium Subscription
If you have subscribed to a monthly plan and wish to cancel, you may do so at any time from your profile. Your premium access will remain active until the end of the already-paid period. We do not issue refunds for remaining days in a current billing period.
3. Lifetime Subscription
Lifetime subscription purchases are final and non-refundable, except in the cases described in Section 5 (Exceptions).
4. Risk-Free Trial
If you have just subscribed to a premium plan (monthly or lifetime) and are not satisfied, contact us within 7 days of your purchase at contact@vewy.app. We will review your request and, depending on the circumstances, may issue a full refund.
5. Exceptions
A refund may be granted in the following situations:
- Accidental duplicate payment
- Major technical issue preventing us from providing the service for a significant period
- Request within 7 days of first purchase (see Section 4)
6. Refund Process
To request a refund, send an email to contact@vewy.app with your account email address and the reason for your request. We will respond within 5 business days.
7. Changes
We reserve the right to modify this policy at any time. Changes apply to purchases made after the modification date.